PFI project providing total Facilities Management at three civic facilities within Ruthin town centre

CONTRACT VALUE: £250,000 per annum (2004 - 2014 extension available to 2029)

CARETAKER DUTIES
• Incident Control
• Fire, Security & Bomb procedures and inspections
• Car parking management and control
• Lost property management
• Fire drill operations
• Access management
• Civic function management

HELP DESK
• 24hr, 365 day operation
• Computer Aided call system
• Customer complaints and general enquiries
• Feedback and reporting
• Contractor performance monitoring
• Requests for repairs
• Customer liaison

ACCOMMODATION MANAGEMENT
• Space planning and coordination
• Space allocation
• AutoCAD system linked to CAFM storage and maintenance of furniture and fittings

ENVIRONMENTAL MANAGEMENT
• Waste management
• Solvent and clinical waste
• Energy management
• Water testing

BUILDING SUPPORT SERVICES
• Computer Aided Design
• Planned Preventative Maintenance
• PAT Testing
• Reactive Maintenance
• Building Fabric Repairs
• Equipment Inspections

CLEANING SERVICE
• Internal and External cleaning
• Window cleaning service

PORTERAGE
• Car Park Management and transport

LANDSCAPING
• Interior Planting and Maintenance
• Grounds Maintenance
• Cleaning of Hard Landscaping

PEST CONTROL
• Internal and External Control
• Rodents
• Vermin
• Environment-sensitive pest control
• Insects