Facilities Management Services for Student Halls of Residence accommodating 3050 students providing a full range of FM & Life Cycle Services 24hrs day, 365 days year

Total Contract Value: £ 2.2million (Per Year – 37 years)

HELP DESK
• 24hr 365 day operation
• General Enquires
• Energy Monitoring
• Feedback & Reporting
• Customer Liaison
• Asset Tracking

HARD SERVICE
• Mechanical, Electrical and Plumbing Maintenance
• Building Fabric Maintenance
   - Internal Redecoration
   - External Redecoration
   - Floor Replacement
• Gutter Cleaning
• White Goods

SOFT SERVICES
• Daily Cleaning
• Annual Deep Cleans
• Janitorial Services
• Window Cleaning
• Washroom Services
• Feminine Hygiene

LAUNDRY and LINEN
• Laundry Services
• Provision of Bed Linen
• Ad Hoc Services

ENVIRONMENTAL
• Management
• Waste Removal
• Recycling
• Energy Management

TECHNICAL SERVICES
• Life Cycle Works
• Technical Services Staff
• Maintenance and Quality Audits
• Subcontractor Control
• Planning and Co-ordination
• Small Works
• New Projects
• Permit to Work Procedures
• Method Statement and Safe Working Systems

GENERAL MANAGEMENT
• Liaison with Accommodation Offices and Third Party Contractors
• Environment Energy Management
• Health & Safety Management
• Third Party Performance Monitoring
• Malicious Damage Management
• Change in Land Manager

ACCOMMODATION MANAGEMENT
• AutoCAD system linked to CAFM facility
• Porter service and maintenance of furniture and fittings
• Maintenance of Procedures, Records & Equipment Asset Registers